iq999 Terms and Conditions

1 Introduction & Definitions

These Terms and Conditions ("Terms") form a legal agreement between the iq999 platform and the user. By accessing iq999.lat or creating an account, you are considered to have read, understood, and accepted the full content of these Terms.

1.1 Terminology

• "Platform" — The iq999.lat website and all related services.
• "User" or "You" — Any person who has registered on or is using the platform.
• "Account" — The user's own registered profile.
• "Taka/৳" — Bangladeshi currency (BDT).
• "Bonus" — Promotional benefits or additional balance provided by iq999.
• "Wagering Requirement" — The condition requiring a specified amount of betting to be completed before a bonus can be withdrawn.

2 Eligibility & Account Registration

The following eligibility requirements must be met to open an account with iq999:

2.1 Age Requirement

This platform is intended for users aged 21 and above only. Registration by minors is strictly prohibited. The platform may request proof of age at any time and reserves the right to suspend accounts in cases of doubt.

2.2 One Person, One Account

Only one account is permitted per person, household, or device. Attempting to create multiple accounts may result in all accounts being cancelled and balances forfeited.

2.3 Providing Accurate Information

All information provided at the time of registration must be truthful, accurate, and up to date. Providing false or misleading information is a violation of these Terms and may result in account closure.

• A full and accurate name must be provided.
• Valid contact details (phone number or email) must be provided.
• Documents required for identity verification may need to be submitted.

3 Account Management

3.1 Login Credential Security

It is your responsibility to keep your account password and login details completely confidential. Sharing this information with any third party is prohibited. If you suspect unauthorised access to your account, contact [email protected] immediately.

3.2 Account Verification

iq999 reserves the right to conduct identity verification processes (KYC) at any time. Withdrawals may be restricted until verification is complete. Verification typically requires a national identity card or similar document.

3.3 Account Inactivity

If an account remains unused for an extended period, it may be marked as inactive. Before any decision regarding the balance of an inactive account, iq999 will attempt to notify the user.

4 Deposits & Withdrawals

4.1 Deposit Rules

The minimum deposit amount at iq999 is ৳200. Currently accepted payment methods:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — Digital financial service of Bangladesh Post Office.
• Rocket — Mobile banking service of Dutch-Bangla Bank.
• Upay — Mobile financial service of United Commercial Bank.

Deposits are generally reflected in the account instantly. If you experience any issue with a deposit, contact us via 24/7 live chat.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are typically processed within 15 minutes to 2 hours. Withdrawals can only be made using the same method used for the deposit.

4.3 Transaction Security

All financial transactions on iq999 are secured by SSL encryption. If any transaction appears suspicious, iq999 reserves the right to place that transaction on hold for investigation.

4.4 Transaction Responsibility

The user is solely responsible for deposits made to an incorrect account number. Please carefully verify payment details before making a deposit. Deposits made through a third party will not be accepted and will be returned.

5 Bonuses & Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
• Deposit ৳18,000 → Maximum ৳8,000 bonus → Total balance ৳26,000

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount — calculated on the bonus amount only, not on the deposit amount. For example: ৳1,000 bonus × 10 = ৳10,000 in betting must be completed before the bonus can be withdrawn.

5.3 General Bonus Terms

• Bonuses apply to registered users only.
• Each bonus offer may have its own specific terms — it is important to read the terms before accepting each offer.
• Bonuses cannot be transferred as cash or sold to a third party.
• Misuse of bonuses through multiple accounts will result in cancellation of all accounts and bonuses.
• iq999 reserves the right to modify, suspend, or cancel any bonus offer at any time.

5.4 VIP Program

iq999's VIP program has three tiers. Users can advance to higher tiers based on their regular gaming activity:

• Bronze — Weekly cashback of up to 0.5%.
• Silver — Weekly cashback of up to 1.0%.
• Gold — Weekly cashback of up to 1.5%.

For more details about VIP benefits, visit the iq999 Casino page or contact us via live chat.

6 Gaming Rules

6.1 Fairness of Game Results

All games on iq999 are operated under a fair play policy. Game outcomes are determined by an impartial Random Number Generator (RNG). If you have a dispute regarding any game result, please contact the support team.

6.2 Betting Limits

Specific betting limits apply to each game category and market. If unusually high betting activity is detected, iq999 may review that account for verification.

6.3 Technical Errors

If a technical issue occurs during a game session (server error, disconnection, etc.), iq999 reserves the right to void the result of that session and refund the bet. Winnings obtained by exploiting an error will not be paid out.

6.4 Sports Betting

Odds offered in sports betting are subject to change. Odds may change until a bet is confirmed. iq999 reserves the right to void any bet if suspicious or unusual betting patterns are detected.

7 Responsible Gaming

iq999 believes that gaming is a form of entertainment, not a source of income. We place the highest importance on responsible gaming.

7.1 Self-Control Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: An option to prevent losses beyond a specified amount.
• Self-Break: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Request to be completely excluded from the platform for an extended period.

7.2 Signs of Problem Gaming

Seek help if you notice the following signs:

• A repeated urge to play in order to recover losses.
• Neglecting family or work due to gaming.
• Being unable to control gaming habits.
• Taking on debt to fund gaming.

The iq999 platform is for users aged 21 and above only. We are committed to protecting minors from gaming.

8 Privacy & Data Protection

iq999 gives the highest priority to protecting users' personal information. All information provided on the platform is secured by SSL encryption technology.

8.1 Data Collection

We collect only the information necessary to provide our services, such as name, contact details, and financial transaction information. To learn more about how we collect, use, and protect data, please read our Privacy Policy.

8.2 Data Sharing

iq999 does not sell users' personal information to third parties. However, information may be shared with relevant authorities in cases of legal obligation or security requirements.

8.3 Cookies

iq999 uses cookies to improve the functionality of the site. Cookies can be managed through browser settings, though this may limit certain features of the site.

9 Code of Conduct & Prohibited Activities

The following activities are strictly prohibited at iq999:

9.1 Fraudulent Activities

• Using any kind of software bot or automated tool.
• Exploiting game vulnerabilities or technical errors.
• Collusion (cheating by conspiring with other players).
• Attempting unauthorized access to another user's account.

9.2 Anti-Money Laundering Policy

iq999 follows a strict policy against money laundering and terrorist financing. iq999 reserves the right to report suspicious financial activity to the relevant authorities and to suspend the associated account.

9.3 Bonus Abuse

Creating multiple accounts, registering under a false identity, or using organized betting patterns to abuse the bonus system is prohibited. If such activity is detected, all bonuses and winnings will be forfeited and the account will be permanently closed.

9.4 Inappropriate Conduct

Abusive, threatening, or discriminatory behavior toward other users or iq999 staff in live chat or support channels is prohibited.

10 Limitation of Liability

iq999's liability is limited in the following matters:

• Losses caused by internet disconnection or technical issues.
• Account losses due to the user's own negligence or carelessness.
• Failure of third-party software or services.
• Unforeseen circumstances (force majeure) — such as natural disasters, war, or government restrictions.

iq999 will never be obligated to pay compensation exceeding the total amount deposited by any user.

11 Contract Termination

11.1 Account Closure by iq999

iq999 may close or suspend an account without notice for the following reasons:

• Any violation of these terms and conditions.
• Fraudulent or illegal activity.
• Registration using false information.
• Suspicious activity in financial transactions.

11.2 Account Closure by the User

You may request to close your account at any time. Any pending bonus wagering requirements will be cancelled upon account closure. Account closure requests can be made via live chat or at [email protected].

11.3 Balance Settlement

If an account is closed due to a violation of the terms and conditions, earned bonuses and amounts won from bonuses may be forfeited. If you close the account yourself, you may request a withdrawal of the remaining balance from your original deposit (excluding bonuses).

12 Changes and Amendments

iq999 reserves the right to partially or fully modify these terms and conditions at any time. A notice will be posted on the platform for significant changes.

12.1 Effect of Changes

Continued use of the platform after updated terms and conditions are published will be considered acceptance of the new terms. If you do not agree with the new terms, stop using the platform and contact support to close your account.

12.2 Severability

If any clause of these terms and conditions becomes invalid, the remaining clauses will remain fully in effect.

12.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between iq999 and the user. Any prior oral or written discussions are replaced by these terms and conditions.